News

Here's what's new and noteworthy in our world:

Periodicals

Blind Spots That Cost You Revenue:

Mystery Guests Fine-Tune Experience, Drive Spend

International Bowling Industry May 2026

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Driving Repeat Visitation:

Creating a Powerful Guest Experience Strategy

FunWorld Magazine, May/June 2026

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Successful Rinks Rely on ‘Secret Shoppers’

Rinksider Magazine, January/February 2011

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Industry Undercover:

Mystery Shopping in the attractions industry…

FunWorld Magazine, November/December 2008

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Experiences, Expectations & Exploits

InPark Magazine, Summer 2006

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