Skating Centers

We have implemented programs at over 35 different roller skating and ice skating centers. We have worked with locations all across the US including locations in large and small markets. Amusement Advantage is an official Affinity Partner with the Roller Skating Association of America. We are experts at creating custom evaluation forms that cover your specific center operations. We are accustomed to working with changing session schedules, varying staff levels, rotating staff and adjusting the evaluations for different promotions and specials. We train our shoppers on proven techniques for concealing their identify while still capturing the necessary details such as employee names, cash handling and other loss prevention concerns.

A Skating Center evaluation is approximately 8-10 pages long. Here is a list of sample areas covered on a typical evaluation:

Website

Phone Communication

Facility Exterior

Entering The Facility

Skate Rental Counter

Game Room / Locker Area

Stuff Shop / Prize Center

Prize Center Team Member

Other Personnel

Employees Without Nametags

Employees Not in Uniform

Skate Floor

Skating Session Format

Snack Bar and Seating Area

Snack Bar Team Member

Food

Food Ordered

Restrooms

Facility Interior

Decorations / Marketing

Birthday Party Guest Feedback

Session Manager

Overall

Suggestions

Most Memorable

Outstanding Team Member

 

To view a sample completed report from a Skating Center click here.

 

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