Science Centers / Museums
We have implemented programs at over 10 different Science Centers and Museums. We have worked with locations all across the US and Canada. We have extensive experience creating custom evaluation forms that cover your specific centers exhibits, attractions and operations. We are well versed at overcoming the various challenges associated such as varying staff levels, rotating staff, varying presentation times and changing exhibit options. We train our shoppers on proven techniques for engaging employees at presentations and exhibits to properly evaluate their customer service skills. We equip them with techniques for reading nametags at locations where this can be difficult. We also offer guidance as to how to deal with planning their day to ensure all areas are evaluated.
An average evaluation is approximately 10-12 pages long. Here is a list of sample areas covered on a typical evaluation:
| Website |
| Info Desk Phone Call |
| Parking |
| Ticket Counter |
| Admissions Team Member |
| Member Services Desk |
| Information Booth |
| Facility |
| Restrooms |
| Ticket Taker |
| Space Odyssey Volunteer |
| Planetarium |
| Expedition Health Greeter |
| Expedition Health Volunteer |
| Discovery Zone Area |
| Discovery Zone Staff or Volunteer |
| IMAX Theater |
| Prehistoric Journey Volunteer |
| Traveling Exhibit Ticket Taker |
| Audio Tour Team Member |
| Traveling Exhibit Volunteer |
| Audio Tour |
| Scheduled Education Program |
| T-Rex Café Area |
| Café Food Prep Team Member |
| Café Cashier |
| Café Food |
| Food Ordered |
| Grab N Go Food Area |
| Grab N Go Cashier |
| Gift Shop |
| Gift Shop Staff |
| Security Team Member |
| Wayfinding & Schedules |
| Permanent Exhibits |
| Overall |
| Suggestions |
| Most Memorable |
| Outstanding Team Member |
To view a sample completed report from a Science Center / Museum click here.
Proud Member:
